Eye Emergencies in Scottsdale

Eye Emergencies in Scottsdale

Foreign objects or stabbing pains in your eye? Don’t wait!

Schedule Eye Exam

Experiencing a stab of pain in your eye?

Sudden changes in vision? Images appearing faded, blurry or foggy?

Got chemicals or another foreign object or substance in your eye?

Come visit 20/20 Image Eye Center - Scottsdale for emergency eye care.

Our Scottsdale optometrists can help you preserve your vision and eye health.

eye emergency treated at 20/20 Image Eye Center - Scottsdale

We understand that accidents happen.

Our optometrists know exactly what to do to help you through your eye care emergency.

Whether it’s a workplace accident, an at-home incident, or some other emergency requiring immediate attention, we’re here to help you preserve your eye health and sight!


Give Your Eyes the Care They Deserve

What To Do If You Have an Eye Emergency

close-up of eye

First things first. Don’t panic! Staying calm is the best way to help you think straight and help those around you to remain calm. Often, it’s not necessary to go to an emergency room for eye emergencies. In fact, the vast majority of people who go to the emergency room for eye care could have received treatment from their local optometrist instead.

If you’re unsure whether you’re experiencing an eye emergency, give us a call immediately! Delay may increase the risk of serious complications and may result in vision loss.

Until you see your eye doctor or seek urgent care, avoid the following:

  • Don’t try to remove an embedded object out of your eye
  • If your eye is injured, don't press on it or rub it
  • Dry cotton and sharp instruments such as tweezers should never be used on the eye.

Whether you've had a workplace accident or an at-home incident, our eye doctors are here to help


Urgent Eye Care in Scottsdale

Our optometry practice in Scottsdale

Photograph of Michelle  Nadeau
Hours
  • Monday 10:00 am - 7:00 pm
  • Tuesday 9:00 am - 6:00 pm
  • Wednesday 8:00 am - 6:00 pm
  • Thursday 10:00 am - 5:00 pm
  • Friday 8:00 am - 6:00 pm
  • Saturday Closed
  • Sunday Closed
Insurance Plans
  • VSP
  • Medicare
  • Aetna
  • Spectera
  • Anthem
  • EyeMed
  • Anthem Blue Cross Blue Shield
  • Blue Cross
  • MetLife
  • United Health Care Community Plan
Patient Reviews
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411 Reviews
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- May. 08, 2024
I had a really great experience! I was worried about going here because of the bad reviews. I chose ... 20/20 image eye center because it’s literally around the corner from where I live and is in my insurance network. Everyone was really nice to me. They were also respectful and professional! All of my questions were answered with kindness! They never tried to sell me anything I didn’t want and I was given choices. When I said no to something, we moved along. I received a copy of my contact lenses prescription and my glasses prescription!
- Feb. 16, 2024
Been a long time customer. Very prompt and great service.
- Feb. 11, 2024
Very impressed and so grateful for the wonderful care we received from everyone in the team. Dr. Nad... eau was amazing with my daughter and me. So grateful to have found such a wonderful place for our eye care.
- Jan. 31, 2024
One of the best experiences Ive ever had at an eye appointment. Dr. Heene was extremely professiona... l and detailed, I really appreciated her approach and kind attitude. 10/10 would recommend!
- Jan. 30, 2024
Dr. Nadeau is fantastic! All the staff are friendly and professional.
- Nov. 18, 2023
Everything was great.
- Oct. 11, 2023
Everyone that works here is very nice and professional. I’ve been here a few times and look forwar... d to coming back. They were all really helpful in trying to help me find some new frames (I’m very picky). Anna helped me budget out what would be best for me based off what I need for my vision but also what I could afford. I’ve been experiencing a lot of different issues and it’s a relief to find out how many of them can be traced to my vision. I look forward to being able to see properly again…. Thank you!
- Aug. 09, 2023
I was seen by Dr. Heene. She is terrific and spends her time with the patients and explains things. ... I would highly recommend her.
- May. 25, 2023
The doctor was excellent and explained things thoroughly. The staff was very helpful also.
- May. 16, 2023
Very friendly, professional staff. Nice, clean facility. I was in and out in a timely manner. A far ... better experience than some of the popular eyecare chains I’ve been to.
- Apr. 19, 2023
I had an unbelievable experience at 20/20 image centers. Dr. Nadeau was great and extremely patient... and helpful. I felt very comfortable with her care and was impressed by her immense knowledge. Also and what really made the experience second to none was the optician Johana. She was incredible and helped me tremendously. I have been coming to eye doctors for 45 years and her help and assistance was the best I have ever received. I am not an easy patient but Johana spent a lot of time with me, answered all my questions and provided a level of care that was truly special. I would highly recommend this place to anyone seeking a quality eye care experience from a gifted and very courteous and professional staff.
- Apr. 12, 2023
The doctors and staff are always so incredibly nice and helpful! After wearing my new glasses for a ... day I realized they didn’t feel quite right. So I went back with no appointment or phone call ahead. They helped me right away. I thought I might have to get new glasses but they adjusted my glasses to perfection!
- Mar. 02, 2023
Very nice office and friendly helpful staff
- Jan. 28, 2023
Dr. Heene is so knowledgeable and patient focused.
- Nov. 18, 2022
Caring and knowledgeable staff at a fair price
- Nov. 16, 2022
Very Professional office in Scottsdale, they were kind, friendly, helpful, thorough and I am very ha... ppy with my beautiful glasses.
- Oct. 05, 2022
Good diagnostic service. Friendly customer service.
- Aug. 08, 2022
This is a great location with great doctors and staff. Informative and easy to talk to across the bo... ard. I have moved away but wish I was able to still come back to them.
- May. 19, 2022
Staff very pleasant and enthusiastic. Dr Nadeou was extremely efficient in performing the exam. Woul... d highly recommend this dentist.
- May. 01, 2022
Very kind staff. Seamless process from check-in to check-out. Dr. Nadeau was very informative and ac... commodating.

View All 411 Reviews

Eye Emergencies FAQs

What is considered an eye emergency?

Eye emergencies are anything that may cause permanent damage to your eyes or vision without timely intervention from an eye care professional.

The most common types of eye emergencies include:

  • A blow, poke or other trauma to the eye
  • Sudden loss of vision in one or both eyes
  • Chemical spills in the eye
  • Foreign object embedded in the eye
  • Sudden appearance of light flashes or floaters
  • Contact lens lost in the eye
Does an eye infection require urgent care?

Symptoms of an eye infection typically include itching, burning, redness, crusty and watery eyes. See a Scottsdale eye doctor if your symptoms last over 4 days or if you experience intense pain, redness, blurred vision or light sensitivity.

What should I do if a foreign object enters my eye?

Most of the time, a person can easily remove debris from the eye by repeatedly blinking to get the debris out. If that doesn't work, you can wash your eye with saline (sterile salt water) to flush out any dust and dirt from your eye, or use streaming tap water.

However, to scratch your cornea while attempting to get an object out which can cause further site-threatening complications.

So the best thing you can do in this kind of eye emergency is to get to your eye doctor in Scottsdale as soon as possible.


Woman with red eyes holding her head

Have an eye emergency?

Protect your vision by contacting 20/20 Image Eye Center - Scottsdale in Scottsdale without delay!

Schedule Eye Exam